Preregistration is REQUIRED for all classes.
No walk-ins are allowed.
All purchases, class reservations and cancellations, must be done through your account using the Mindbody booking system.
You can sign up online or by using the Mindbody Connect App.
Important: ALL live-stream class sign ups must be done through a web browser.
You will not be able to register using the Mindbody App. You can link to the online schedule HERE.
In an effort to support the operating efficiency of the studio, as well as respect the time and energy of others, the following policies are in place.
Our yoga practice goes beyond the practice on the mat – your mindfulness is greatly appreciated.
Studio Class Reservation & Cancellation Policy:
Everyone is required to preregister for class using the Mindbody booking system.
This is mandatory and not optional.
You can register up to 14 days in advance. Registration closes 2 hours before class.
Walk-ins may be charged a $5 fee. (See below)
Cancellation Policy
If you need to cancel your reservation, log into your Mindbody account (or use the Mindbody app) and cancel at least 1 hour before class start time.
Cancellations are NOT accepted via email, text, or social media messaging.
Late cancellations will have the class deducted from their pass.
If you have an unlimited pass, you will be charged $10.
Live Stream Class Reservation & Cancellation Policy:
You can register up to 30 days in advance.
Registration closes 12 hours before class.
You will receive an email the mornings of the class with your own personal link. This link is for your use only – sharing or forwarding the link to anyone else is not allowed. Please keep in mind that the class is for your participation only.
If you have friends or family who would like to join the practice, please have them sign-up and purchase a class or pass.
Cancellation Policy
If your schedule changes and you cannot join the live streaming class, please log into your Mindbody account (or use the Mindbody app) and cancel your reservation at least 1 hour before class.
Cancellations are not accepted via email, text, or social media messaging.
Late cancellations will have the class deducted from their pass.
If you have an unlimited pass, you will be charged $10.
NO SHOWS
If you fail to cancel yourself out of class, in-person or live-stream, it will be recorded as a “no show”, and you will be charged a $10 fee, along with the class deducted from your pass.
Unlimited pass holders (including new student intro offer passes) will be charged the rate of a single class.
LATE SIGN-UP REQUESTS
We understand that schedules change and we all forget sometimes.
If you have a current class pass or card and miss the reservation cutoff, simply email lyn@lynkehoepoweryoga PRIOR to your arrival at the studio to request a late sign-up – walk-ins are not allowed.
However, after three late sign-up requests, or walk-ins, a $5 late sign-up fee will be applied.*
*The booking system will automatically begin applying fees
to your account as a negative balance.
How to Cancel Your Reservation
Need to cancel a reservation? No problem!
Cancelling yourself out of a class is super easy!
To cancel a class reservation on the App:
1-Open the App
2-Under ‘Upcoming’ tap on the class with the reservation you need to cancel
3-Tap the ‘cancel’ button
To cancel through Mindbody online using a web browser:
1-Sign in to your account
2-Click on the ‘My Schedule’ tab
3-Click the cancel button for the reservation you need to cancel
WEATHER CLOSINGS
When class is canceled due to inclement weather, if you are registered for a class, you will receive an auto email notifying you that the class is canceled (in-person or live-stream).
On occasion we will offer a live-stream Zoom option.
If you registered for a canceled in-person class, and would like to participate in the live-stream class:
1. please check the schedule to see if a Zoom option is being offered
2. register yourself at least one hour before class time
A minimum of two participants will be required. If attendance does not meet the minimum one hour before class, Zoom option will be canceled and you will be notified via auto email.
Please use the Mindbody online scheduler or App to view the schedule and stay updated on class cancellations during periods of inclement weather – Lyn will not respond to individual emails inquiring whether class is on or not.
Depending on the specific weather situations, when there is a need to cancel, we try to notify and post the update at least two hours in advance.
All normal class registrations and cancellation policies apply.